(“Terms”)

01.07.2024

Last modified date: 20/12/2024

Your access and use of https://realmtix.com/ and its Services constitutes your agreement to be bound by these Terms. You understand and agree that the Service is provided on an AS IS and AS AVAILABLE basis as amended from time to time.

These Terms outline the Terms and Conditions under which Active Web Limited, a company duly organized and established under the laws of England, bearing company registration number 15057358, and having its registered address at 27 Old Gloucester Street, London, England, WC1N 3AX (“We”, "Company") will provide Services to the You.

The current Terms and Conditions establish the basis for visiting our website and placing Services. By purchasing our Services, the User acknowledges that they have read and agreed to comply with our Terms and Conditions, which include our privacy policy. If you do not agree with our Terms and Conditions, please do not place any purchases.

General Provisions

We offer replenishment of game currency in online games, including popular games like World of Warcraft, Aion Classic, Perfect World, Albion Online, Lost Ark, and Archeage. Our Services cater to individuals, players, and businesses that need in-game currencies.

Purchase and Payment Process

When the user (“User”) visits our website and wishes to place a purchase, he/she needs to create a Personal Account (“Account”), where they must provide personal information (name, surname, email address, and acceptance to the Terms of Service and Privacy agreement).

After adding the product to your cart and placing your purchase, you can proceed to payment. All Services are paid at 100%.

Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.

After that the User will be provided with access on the server to that purchase order. By making a payment in Account, the User acknowledges and agrees to these Terms and Conditions and all other Policies of our website.

When you make an order, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the game currency you are enrolling in, you agree to pay us the corresponding fees within 15 days of notification from us. We reserve the right to disable access to any Services for which we have not received adequate payment.

If you do not give us the accurate or complete information (name, email address, payment method, type and currency of the game that you purchase) within a reasonable time of our request, we will cancel your order. We will not be responsible for any delay in the availability of the Service that results from you providing incorrect or incomplete information.

DELIVERY OF PURCHASED GAME CURRENCY

Delivery Method: The purchased game currency will be delivered directly within the game. The transfer will either be made to the player's character or to the specified account, depending on the requirements of the specific game.

Delivery Schedule: After the order is processed, the Client will receive a notification by email containing the scheduled transfer date and any necessary instructions.

Completion of Delivery: The transfer will take place on the date specified in the notification. The Company will ensure the transfer of the game currency in accordance with the order details provided by the Client.

Client Responsibility: It is the Client's responsibility to provide accurate account or character details and to follow any instructions provided in the delivery notification to facilitate the transfer.

Notification of Successful Delivery:: Upon completion of the transfer, the Client will receive a confirmation email. If the Client encounters any issues with the delivery, they must contact customer support within 24 hours to resolve the matter.

Liability Disclaimer: The Company is not responsible for any delays or failed deliveries caused by incorrect information provided by the Client or technical issues within the game that are beyond the Company's control.

Cancellation Policy

The cost of the purchase is calculated on the type of a game currency, quantity, and the specificity of the game.

We only consider complaints if an email is sent within seven working days from the date of completion of the purchase and receiving access to game currency. We are not liable in case of any delays caused by malfunctioning modems, emails, or other mail beyond our objective control.

The agreement comes into force after the User has paid for it. The courts of England have jurisdiction over all disputes. We reserve the right to demand payment and compensation from the client.

Refunds

Refunds are processed exclusively to the original payment method and cannot be issued to a different bank account or card. Additionally, refunded funds cannot be exchanged for another in-game currency.

Users may request a refund within 30 days of the transaction date. Please, write to us at [email protected] and tell us your reasons for requesting a refund.

However, we reserve the right to deny refund requests at our discretion if we believe the policy is being abused. Instances of abuse include, but are not limited to, consuming a significant portion of the game currency before requesting a refund, or a history of previous refunds for the same or similar game currencies.

Keep in mind that Active Web Limited will not refund money if you are not satisfied with the replenishment or type of game currency in online games. We provide refunds in case of a mistake: if you received another game currency for any technical reason.

Limitation of Liability

You expressly agree that your use of, or inability to use, the Services is at your sole risk. You are solely responsible for any illegal use of our Services.

We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

Intellectual Property

The Services provided by https://realmtix.com/ including, but not limited to: replenishment of game currency in online games, are subject to copyright and intellectual property rights. Our Services are intended for personal use only under the following conditions:

1. Written agreement from Active Web Limited

2. Unauthorized use of our Services is a subject of intellectual property.

3. Non-Submission: You must not submit our game currency, or any other Service as your own creations in any form.

Any use beyond these stipulations, including copying, reproducing, distributing, selling, displaying, licensing, or otherwise using our replenishment of game currency, are strictly prohibited without prior written agreement from: https://realmtix.com/.

You agree not to distribute or copy the code of our game currency, except as specifically allowed under these Terms and Conditions. Unauthorized use of our intellectual property will be addressed through appropriate legal action to protect our rights and maintain the quality and integrity of our Services.

Restrictions on Use

Using our Services does not give you ownership of any intellectual property rights in our Services or the game currency you access. Except in the context of browsing or accessing our Services in accordance with these Terms, you may not use the game currencies or any other Services unless you obtain written permission from its owner or are otherwise permitted by law.

You may not use the Services in any way that violates https://realmtix.com/ Terms and Conditions and restrictions on use.

You agree not to: (a) use our Services in any way other than as specified in the agreement; (b) use our Services in any way that violates UK or local law; (c) access or attempt to access of our Services at any time; (d) copy/reproduce our Services; (e) modify, engineer, reassemble the https://realmtix.com/ Services, including, but not limited to intellectual property rights, restrictions on use and create derivative works of our Services; (f) interfere in any way with us; (g) transfer our Services or your right to use the Services to any person/legal entity; (h) extract, copy, store, modify, delete data and also embedded/provided/available information of our Services; (i) or data available through our Service to any other person and to use it for any purpose other than your internal purposes and/or as expressly permitted by these Terms and Conditions.

Third-Party Links

Our website may contain links to other websites/online Services maintained by third parties that are not maintained/controlled by us. These links do not imply that we endorse the people associated with such websites or endorse the content posted on such sites. We are not responsible for the content posted on such sites and are not responsible for the Services, products, or content of such websites/online Services. Other sites/online Services are not part of our company. Such other sites/online Services are not subject to these Terms and Conditions. In case you use these other websites, we advise you to read the Terms and Conditions of these other websites as you use them at your own risk. By using our Service, you accept that we are not responsible for any damage/loss incurred as a result of using any other online Services or websites.

Applicable Law

All disputes (“claims”) or causes of action are governed by the laws of England, regardless of where you access our site or your origin. You and we agree that all claims arising out of the Terms and Conditions shall be litigated in England unless otherwise agreed by the parties. We will make every effort to resolve any problems between you and us in a dispute.

Cookie Policy

We use cookies on our website. You can read more about what cookies we use and all other details in our Cookies Policy or you can contact us if you have any questions. Feel free to email us at: [email protected]

Modifications

The current Terms and Conditions will be updated from time to time. We cannot notify all our Users of any changes. Therefore, by agreeing with our Terms and Conditions you agree to check this page from time to time. The agreement is subject to change at any time, and changes will be regulated by the current Terms and Conditions.